FCB, at Your Service

FCB Homes has a strong commitment to providing prompt, courteous,
responsive service to our home owners.

With the emergence of the virus COVID 19 and the events surrounding it, we have received many calls from both our homeowners and our trade partners voicing concerns regarding service calls. For this reason FCB Homes has had to reevaluate warranty service visits. For the protection of our homeowners, trade partners, and company personnel, we have made the decision to suspend non-emergency service visits for a period of 15 days, effective immediately.

We will continue to respond to emergency issues, defined as:

  1. No heat
  2. No water
  3. No power
  4. Water leaks that require shutting off the water to the entire home
  5. Security issues, such as an exterior door lock that fails to function

If you are unclear as to whether your issue is an emergency, please reach out and we will be happy to assist you in making this determination.

We thank you for your understanding and patience during this unusual and difficult time.

Customer Service Limited Warranty Claim Form:

Please fill out the information below and we will be in touch with you shortly. Be sure to include all details regarding your claim. Fields marked with an asterisk (*) are required.

Your Information

Close Escrow Date

New Home Address

I/we, the undersigned Home Owner(s), do hereby make the following Claim pursuant to our Limited Warranty as of today's date. (please be specific by describing a) the area/ room the concern is located; b) the type of concern you are having; c) when the concern was first observed):

<% errors.first('g-recaptcha-response') %>